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Welcome Back – IT Newsletter 2016

Welcome Back – IT Newsletter 2016

Welcome Back - IT Newsletter

ITS Annual Report 2016

The 2016 Information Technology Services annual report is now available as a pdf download from the ITS Reports page on the ITS website. The annual report reviews service objectives, accomplishments for 2015-2016, and goals for the upcoming academic year.

Our thanks to everyone who works to help improve information technology services at Furman.

Phishing Warning

An attempt to use email to trick you into revealing personal information is called phishing. Phishing is one way criminals gather information for identity theft. Despite our campus spam filter catching many such phishing attempts, members of the Furman community continue to report receiving messages asking them to reveal their ID and password. Such messages are NOT from Furman’s Information Technology Services department, and are not legitimate. IT Services staff will never send an email asking for your password, and you should never send a password via email.

If you have a question about whether an email is legitimate, please contact the IT Service Center for assistance.

phone: (864) 294-3277


web e-request:

2015 Information Technology Survey Results

The 2015 Information Technology Service Quality survey report is now available in the MyFurman portal. Our annual information technology survey helps us set information technology priorities, and measures progress toward several of the University’s information technology initiatives. Thanks again to everyone who took the time to take the survey!

IT Services Staffing Changes

Shirley Haines, IT Purchasing Coordinator, officially retired on December 31, 2015. However, she is continuing to work on a temporary basis until the new Purchasing Director position is filled. The IT Purchasing Coordinator position has been moved from IT Services to Finance and Administration and will report to the Purchasing Director. Please join us in congratulating Shirley!

Randy Dill, previously Director of Enterprise Systems, has been chosen to fill a new position within the department, Director – Project Management. Soren King, previously Database Administrator, has been chosen as the new Director of Enterprise Services. Please join us in congratulating Randy and Soren as they assume their new roles.

If you would like additional information regarding these staffing changes, please contact the IT Service Center.

phone: (864) 294-3277
email: at
web e-request:

What’s Remediation? Your Network Questions Answered!

What is Network Access Control?

What is remediation?

How do I get out of remediation?

What if that doesn’t work?

Great, now how do I stay out of remediation?

Any other tips?

TechQual Survey – Movie Ticket Winners

Thank you for responding to the 2015 TechQual survey! By responding, you help Furman’s planning for services like wireless access, Internet speed, and the future of our campus email service.

Faculty, staff, and students who completed the survey were entered in a drawing to win a pair of movie tickets. Faculty and staff winners were: Jimmy Looper, Mary Fairbairn, Allison Foy, and Liz Seman.

Student winners were: Gracie Franklin, Renee Bailey, Emma Shover, Xiaoyi Liu, Mary McCarty, Shuailin Li, Emily Wilson, Caroline Robertson, Ashlan Jackson, Connor Chatterton, Erin Haseley, Christopher Durham, Trevor Smith, Mirabel Jiang, and Emma Hawkins.

Winners may pick-up their movie tickets at the IT Service Center in the lower level of the library (Photo ID Required).  The 2014 Furman Techqual survey results can be found on the ITS website.

Fastest University Internet Speed in the South?

How fast is Furman’s Internet speed? According to measurements collected by the site Furman University is a leader with Internet download speeds. The average US Internet download speed is 20Mbps (megabits per second.) Furman’s 85Mbps is among the top 50 colleges and universities tested for average Internet download speeds – in the world!