TechQual Survey – Movie Ticket Winners

Thank you for responding to the 2014 TechQual survey! By responding, you help Furman’s planning for services like wireless access, Internet speed, and the future of our campus email service.

Faculty, staff, and students who completed the survey were entered in a drawing to win a pair of movie tickets. Faculty and staff winners were: George Leventis, Scott Mcpherson, Larry Richardson, and Cathryn Stevens.  Student winners were: Kristin Farrar, Mary Filchak, Marybeth Garrett, Adam Lilly, Margaret McCurry, Sierra McDonald, Elizabeth Sparrow, Jocelyn Stalker, Tiffany Wei, and Sarah Williams.

Winners may pick-up their movie tickets at the IT Service Center in the lower level of the library (Photo ID Required).  The 2013 Furman Techqual survey results can be found on the ITS website.

Secondary Internet Connection

The secondary Internet connection to the campus is now up and running!  When the project is fully completed, the connection will provide up to 2 Gb per second of available bandwidth.  This project will add capacity and reliability to our Internet connection.  If you have any questions about this secondary Internet connection, please contact the IT Service Center.

phone: (864) 294-3277
email:  service.center at furman.edu
web e-request: http://help.furman.edu

The 2014 Techqual Surveys Have Begun

The 2014 Furman University student, faculty, and staff TechQual surveys have begun! Responding to the survey will not only help us to improve campus technology service quality, but students who complete the survey will also be entered in a drawing to win one of 10 pairs of movie tickets. Faculty and staff who complete the survey will be entered in a drawing to win one of four pairs of movie tickets. Individual survey invitation emails were sent to students, faculty, and staff last week.

If you responded to last year’s survey, thanks so much for your help! By responding, you help Furman’s planning for services like wireless access, Internet speed, and the future of our campus email service. The 2013 Furman Techqual survey results can be found on the ITS website.

Furman ITS patches for “ShellShock”

Thanks for your patience while ITS staff worked to patch Furman servers for the recently discovered ShellShock vulnerability. This work caused some temporary interruptions to some ITS web services like MyFurman. The main University web site was not affected, nor were Windows computers. Apple says the vast majority of Mac users are not risk. If you have questions about Shellshock, please contact the IT Service Center.

Professional Development Technology Training

ITS offers technology training sessions for Furman faculty and staff professional development. The Fall 2014 training catalog is now available.  To sign up for a class, email jean.childress@furman.edu.

Furman Password Reset System

Furman University has an easy way for you to reset your password: it is the Password Station password reset system. This system lets you reset your network password, and works with your web browser. Your NetID and password are used for most campus electronic services including Office365, Moodle, Engage, and MyFurman (i.e., ARMS and WebAdvisor.)

To use the Password Station you must first enroll in the system. When you enroll you will be asked to select three challenge questions (and answers.) If you forget your password, you will be able to reset your password by correctly answering your challenge questions.

In addition to letting you reset your password over the web, the Password Station will also send you email notices when your password is about to expire.

If you have questions about the Password Station, please contact the IT Service Center for assistance.
phone: (864) 294-3277
email:  service.center at furman.edu
web e-request: http://help.furman.edu

Hump Day Training

Professional Development Technology Training

ITS offers technology training sessions for Furman faculty and staff professional development. The new Fall 2014 training catalog is now available. Training offered this fall includes sessions for 25Live, Adobe Connect, Box, Camtasia, Confluence Wiki, Dreamweaver, Excel, Qualtrics, Moodle, Office 365, Outlook, Photoshop, Twitter, SharePoint, Word Press, and more!  To sign up for a class, email jean.childress@furman.edu.

Mac OS X 10.6 Support

Apple has stopped providing security support for Macs running OS X 10.6 (Snow Leopard.) Students Macs running 10.6 will need to update their computers to use the campus network. The latest version of Mac OS X is 10.9 (Mavericks.) and is available for free through the App Store. For additional assistance please contact the IT Service Center.