Keeping Track of Your Apple Devices

With finals approaching, you may find yourself more dependent on constantly being able to access your iPhone, Mac, or iPad.  In order to avoid that moment of panic when you cant remember if you left your iPhone at your table in the library, or in your dorm, Apple has a simple solution for you!

Find my iPhone is a tool to help you keep track of your  Apple iPhones, iPad, and Mac!  Find my iPhone will show you a map of where your device is if you cant find it, can play a noise to help you locate it, and even allows you to remotely lock the device in the event that it may have gotten into the wrong hands.

Instructions on setting up your device for Find My iPhone can be found here:


As always, if you have questions or need help with any of your devices feel free to contact the IT service center in the lower level of the Duke library or even tweet us a question at @furman_its!

Heartbleed: What You Need to Know!

Have you heard about Heartbleed yet?  It’s a security flaw discovered earlier this week that affected a large portion of the Internet. Any site that uses OpenSSL software for secure web traffic may have been affected.  It’s not clear whether any information was compromised, but security experts recommend you change your passwords for any sites that may been affected by Heartbeat.

The good news is that most Furman web services were not affected. Those that were are now patched. All services through the MyFurman portal’s single sign-on were not affected. You should change your password if you logged into any of these sites directly (rather than through MyFurman):



To change your password please use the password station, or contact the IT Service Center for hep.

Many high-traffic web services were also affected. If you used any of these services, you should change your password.

For more information on other popular websites, visit (Table adapted from Mashable.)

If you have any questions or concerns about Heartbleed, please contact the IT Service Center.


An ITS Tip for Students

Have you ever found yourself unexpectedly in remediation?  Ever wondered how you could keep yourself out of remediation for the whole school year?  ITS has the answer for you!

Your computer will only get put in remediation if its software is out of date, so the answer is to regularly do your updates.  But, if you tend to be a little forgetful, ITS has another solution!

Follow @furman_its on twitter to receive update reminders.  We will tweet when we’re about to do a remediation scan, and you can get your updates done before you find yourself in remediation!


Moodle Upgrade

In May, Furman will be upgrading Moodle to the latest version!

Students will access the new server just as they access Moodle now.

Faculty will need to be aware of some important cbanges related to courses from previous semesters. The following information is for faculty:

  • May 10 is the last day to access the old Moodle archive which you can find here-
  • On May 10, the current Moodle server will become the new archive and the old archive will go away.  Faculty need to be sure they retrieve what they need from the old archive before May 10!
  • Once Moodle is upgraded, the new Moodle archive server will be available for one calendar year.
  • Faculty should contact ITS for help transferring  course information to the new Moodle server, or with any questions or concerns.

Also, don’t forget to follow @furman_ITS on twitter to stay up-to-date on what Information Technology Services has in store for Furman!

MyFurman Update

When you logged into MyFurman this week, you probably noticed something a little different…

ITS rolled out an update to the MyFurman website on March 8.  Changes include a new login screen, a more concise ARMS menu, and a separate “People Search” search bar that allows you to enter a name and pull up a member of the Furman community’s contact information instead of accessing the directory.

The email button also now recognizes that you’ve already logged in, and no longer needs you to enter your ID and password.

Questions about MyFurman?  Don’t hesitate to contact ITS at 2943277,, or on twitter @furman_its!

Happy Spring Break!

As you all prepare to embark on your Spring Break adventures, ITS would like to take this time to remind you to make sure that you do your updates when you return!  No need to end a nice week-long break in remediation!


Don’t forget to follow @furman_ITS on twitter for more tips!

Important Apple Security Update

Attention Apple Users:

Apple Updates iOS and Apple TV to Fix Critical Security Bug
If you have an iPhone, iPad, Apple laptop/computer, or Apple TV you need to update immediately. Apple has released iOS 7.0.6, iOS 6.1.6, OSX 10.9.2 (for Mavericks), and Apple TV 6.0.2 to  fix a critical vulnerability that could make it possible for your online accounts and financial information to be compromised.


For iPhones and iPads download the updates in

Settings > General > Software Update

or update through iTunes.

For Apple TV, download the  update in

Settings > General > Software Updates > Update Software.


Questions or concerns? Call the service center at 2943277!

Do You Know About the ITS Wiki?

Did you know that Furman ITS has a self-help wiki for your information technology needs?  If not, you’re missing out on valuable ITS information and tips!

The next time you’re running into a problem, but might not feel like wandering over to the help desk, why don’t you give the ITS Self Help Wiki a try?


If the wiki isn’t your thing, you can always get a hold of ITS through the IT Service Center in the lower level of the library or by finding @furman_its on twitter!

What’s Remediation? Your Network Questions Answered!

One of the many valuable pieces of information that ITS took away from the 2013 Information Technology Services survey was that there were a lot of student questions about remediation and network access control.  Read on to get some answers to your network questions!

What is Network Access Control?

Our network access control system scans the computers on Furman’s network to ensure that security patches are up-to-date.

What is remediation?

Remediation is the state that any computer that does not pass a scan is put into until it meets Furman’s security requirements.  While in remediation, your computer cannot access the Internet.

How do I get out of remediation?

Steps for getting out of remediation can be found on Furman’s self-help wiki.  Click here for Mac instructions.  Click here for Windows instructions.

What if that doesn’t work?

Get in contact with the service center and we can get you straightened out!  Email, call (864) 294-3277, or just visit us downstairs in the Duke library.

 Great, now how do I stay out of remediation?

Staying out of remediation is easier than you may think!  Update your computer’s antivirus software regularly.  This also goes for computer’s operating system.  Setting a reminder on your computer’s calendar to do your updates once a week can be very helpful.

Any other tips?

Follow @furman_its on Twitter to stay in the loop about when Bradford scans are happening, and what you can do to keep your computer prepared for the Furman network.


As always, feel free to reach out to the service center or comment here if you have any more questions!



It’s Data Privacy Month–Are You Secure?

January 28-February 28 marks 2014′s Data Privacy Month.  During this time, ITS would like to encourage you to take extra measures to ensure that you are keeping your digital information secure.

The Global Cyber Security Awareness campaign, Stop. Think. Connect. provides internet users with great tips on how to practice good internet safety such as:

  • How to keep a clean machine
  • How to protect your personal information
  • How to assess what activity is appropriate for public networks
  • How to be “Web Wise”
  • How to be a good online citizen

The tips in their entirety can be found here.


As always, if you have any questions or concerns about your data security on Furman’s campus, please feel free to email or call (X3277) the service center.

Happy Data Privacy Month!